Returns Information


Returns policy

We hope that you'll be delighted with everything you buy from us. However, if you're unhappy with your products for any reason, you can return them to us in accordance with this returns policy.

You can return products by post to us within 7 days of receipt for a full refund or exhange. Please ensure that the sales receipt is returned with your product/s as proof of purchase.

From within and outside the UK, please address your parcel to:

Fusion Hobbies
PO Box 6531
Kettering
NN15 5ZU
UK

We'll refund the full price you paid for the products, using the same method you used to pay for them, within 30 days of our receiving the products.

If products are returned to us, you should obtain proof of postage from the Post Office. This is particularly important if you are an overseas customer, where it may take longer for parcels to reach us. Any claims for lost items will not be accepted if proof of postage has not been obtained.

Reasonable care:

You have a legal obligation to take reasonable care of the products while they are in your possession. When we say 'reasonable', we mean:

* You can open the packaging to look at the products.
* Once you have started building a kit, it cannot be returned.
* The original packaging should be retained.

If you don't take reasonable care of the products before returning them to us, you may have to compensate us.

Unfortunately we can't stop an order once it's been confirmed by us. If you change your mind about your order after this point, you can return the products in accordance with this returns policy.

This returns policy does not affect your statutory rights in respect of defective products.

Name:*
Email Address:*
Date of Purchase:*
Reason for Return:*
Anti-spam image:*
Write the characters in the image above

Returns Information


Returns policy

We hope that you'll be delighted with everything you buy from us. However, if you're unhappy with your products for any reason, you can return them to us in accordance with this returns policy.

You can return products by post to us within 7 days of receipt for a full refund or exhange. Please ensure that the sales receipt is returned with your product/s as proof of purchase.

From within and outside the UK, please address your parcel to:

Fusion Hobbies
PO Box 6531
Kettering
NN15 5ZU
UK

We'll refund the full price you paid for the products, using the same method you used to pay for them, within 30 days of our receiving the products.

If products are returned to us, you should obtain proof of postage from the Post Office. This is particularly important if you are an overseas customer, where it may take longer for parcels to reach us. Any claims for lost items will not be accepted if proof of postage has not been obtained.

Reasonable care:

You have a legal obligation to take reasonable care of the products while they are in your possession. When we say 'reasonable', we mean:

* You can open the packaging to look at the products.
* Once you have started building a kit, it cannot be returned.
* The original packaging should be retained.

If you don't take reasonable care of the products before returning them to us, you may have to compensate us.

Unfortunately we can't stop an order once it's been confirmed by us. If you change your mind about your order after this point, you can return the products in accordance with this returns policy.

This returns policy does not affect your statutory rights in respect of defective products.

Name:*
Email Address:*
Date of Purchase:*
Reason for Return:*
Anti-spam image:*
Write the characters in the image above