Terms and Conditions
The terms and conditions listed below outline the rights and responsibilities of the customer. Please read the following terms and conditions carefully before using this website.
Purchasing Goods
- By placing your order with us to purchase the goods, you are allowing us
to use your personal details for supplying the products. We shall not use
your personal details for any other purpose without your permission.
- All orders
are to be communicated by e-mail. Once payment is received in full,
we will deliver the goods. Fusion Hobbies will then send you an e-mail
to confirm your order. Please ensure that the confirmatory e-mail contains
all the correct information with regard to your order, as this is the point
when your contract is made. It
is advisable to keep a copy of your confirmatory e-mail, until you receive
your order in full. Should you wish your details to be removed from our site,
we would be obliged that you send a request by e-mail.
- Please notify Fusion
Hobbies straight away by e-mail if you have made any changes to your personal
details or you notice that you have made a mistake with your order.
- Please ensure that the details you provide Fusion Hobbies with for the
purpose of ordering and purchasing are correct, and that the credit or debit
card you are using is your own. Please also ensure that there are sufficient
funds to cover the cost of the products you have ordered.
- You will be informed
of any price changes that may have occurred after your order was placed.
We will then ask you to confirm, by e-mail, if you still wish to proceed
with the order.
- If an ordered item is not in stock we will contact you and ask if you
wish to wait for the next delivery or to cancel the order.
- As a customer your
statutory rights are not affected, however, all purchases are non exchangeable
and non refundable after the cancellation period.
- Prices on the site include
VAT and postage in the UK (on
orders over £50.00). If you live outside the UK,
please contact us to discuss shipping prior to placing an order.
Age Restricted Products
- Any product with a BBFC (British Board of film Classification) rating will
be clearly described as such on the product page for that item. For further
information on BBFC ratings, see the Video
Standards Council Website or
the Ask About Games Website.
- Warning: It is an offence to attempt to buy
a certificated title if you are
under age or to attempt to purchase one on behalf of someone else who is
under age.
Delivery Of Goods
- We aim to deliver goods that are in stock within 5 business days from receipt
of order. Alternative delivery arrangements can be made, please contact us
by e-mail before placing an order.
- It is important that you ensure that all
goods are inspected upon arrival for defects and damage. If you find a defected
or damaged item, please contact us so that we can resolve the matter with
minimum delay. Any defective parts will be replaced providing they
are returned within the warranty period. Fusion Hobbies are not responsible
for any consequential or incidental damage caused by a defective part.
Cancellation
- If you wish to cancel after the goods have been despatched, it will be
the responsibility of the customer to return the item/s. Please also contact
Fusion Hobbies by e-mail, quoting your sales receipt number, name and address. You must inform Fusion Hobbies of your desire to cancel within seven working days, starting on the day the goods are delivered. Please return the goods to us at your cost or ask us to arrange collection at your cost. It is advisable to make sure that any goods you return to Fusion Hobbies are adequately insured for the return journey. Please also ensure that the goods are well packaged when sending them back.
We shall then refund the total money paid by you for the goods.
- Please remember
that once you have notified us of your desire to cancel the contract there
is a legal requirement for you to take good care of the products. If
goods are returned in bad condition due to improper use or insufficient maintenance
and are not in a resaleable condition then you will not be refunded the
full amount.
- In the event that a Fusion Hobbies Ltd product
is mistakenly listed at an incorrect price, Fusion Hobbies Ltd reserves the
right to refuse or cancel any orders placed for products listed at the incorrect
price. Fusion Hobbies Ltd reserves the right to refuse or cancel any
such orders whether or not the order has been confirmed and your credit card
charged. If your credit card has already been charged for the purchase and
your order is cancelled, Fusion Hobbies Ltd shall issue a credit to your
credit card account in the amount of the incorrect price.
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