01536 725416
Products

Terms and Conditions

The terms and conditions listed below outline the rights and responsibilities of the customer. Please read the following terms and conditions carefully before using this website.

Purchasing Goods

  • By placing your order with us to purchase the goods, you are allowing us to use your personal details for supplying the products. We shall not use your personal details for any other purpose without your permission.
  • All orders are to be communicated by e-mail. Once payment is received in full, we will deliver the goods. Fusion Hobbies will then send you an e-mail to confirm your order. Please ensure that the confirmatory e-mail contains all the correct information with regard to your order, as this is the point when your contract is made. It is advisable to keep a copy of your confirmatory e-mail, until you receive your order in full. Should you wish your details to be removed from our site, we would be obliged that you send a request by e-mail.
  • Please notify Fusion Hobbies straight away by e-mail if you have made any changes to your personal details or you notice that you have made a mistake with your order.
  • Please ensure that the details you provide Fusion Hobbies with for the purpose of ordering and purchasing are correct, and that the credit or debit card you are using is your own. Please also ensure that there are sufficient funds to cover the cost of the products you have ordered.
  • You will be informed of any price changes that may have occurred after your order was placed. We will then ask you to confirm, by e-mail, if you still wish to proceed with the order.
  • If an ordered item is not in stock we will contact you and ask if you wish to wait for the next delivery or to cancel the order.
  • As a customer your statutory rights are not affected, however, all purchases are non exchangeable and non refundable after the cancellation period.
  • Prices on this website include VAT @ 20%.
  • If you live outside the UK please contact us to discuss shipping prior to placing an order.

Delivery Of Goods

  • We aim to deliver goods that are in stock within 5 business days from receipt of order. Alternative delivery arrangements can be made, please contact us by e-mail before placing an order.
  • It is important that you ensure that all goods are inspected upon arrival for defects and damage. If you find a defected or damaged item, please contact us so that we can resolve the matter with minimum delay. Any defective parts will be replaced providing they are returned within the warranty period. Fusion Hobbies are not responsible for any consequential or incidental damage caused by a defective part.

Cancellation

  • If you wish to cancel after the goods have been despatched, it will be the responsibility of the customer to return the item/s. Please also contact Fusion Hobbies by e-mail, quoting your sales receipt number, name and address. You must inform Fusion Hobbies of your desire to cancel within seven working days, starting on the day the goods are delivered.  Please return the goods to us at your cost or ask us to arrange collection at your cost. It is advisable to make sure that any goods you return to Fusion Hobbies are adequately insured for the return journey. Please also ensure that the goods are well packaged when sending them back. We shall then refund the total money paid by you for the goods.
  • Please remember that once you have notified us of your desire to cancel the contract there is a legal requirement for you to take good care of the products. If goods are returned in bad condition due to improper use or insufficient maintenance and are not in a resaleable condition then you will not be refunded the full amount.
  • In the event that a product is mistakenly listed at an incorrect price, Fusion Hobbies Ltd reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Fusion Hobbies Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Fusion Hobbies Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

Terms and Conditions

The terms and conditions listed below outline the rights and responsibilities of the customer. Please read the following terms and conditions carefully before using this website.

Purchasing Goods

  • By placing your order with us to purchase the goods, you are allowing us to use your personal details for supplying the products. We shall not use your personal details for any other purpose without your permission.
  • All orders are to be communicated by e-mail. Once payment is received in full, we will deliver the goods. Fusion Hobbies will then send you an e-mail to confirm your order. Please ensure that the confirmatory e-mail contains all the correct information with regard to your order, as this is the point when your contract is made. It is advisable to keep a copy of your confirmatory e-mail, until you receive your order in full. Should you wish your details to be removed from our site, we would be obliged that you send a request by e-mail.
  • Please notify Fusion Hobbies straight away by e-mail if you have made any changes to your personal details or you notice that you have made a mistake with your order.
  • Please ensure that the details you provide Fusion Hobbies with for the purpose of ordering and purchasing are correct, and that the credit or debit card you are using is your own. Please also ensure that there are sufficient funds to cover the cost of the products you have ordered.
  • You will be informed of any price changes that may have occurred after your order was placed. We will then ask you to confirm, by e-mail, if you still wish to proceed with the order.
  • If an ordered item is not in stock we will contact you and ask if you wish to wait for the next delivery or to cancel the order.
  • As a customer your statutory rights are not affected, however, all purchases are non exchangeable and non refundable after the cancellation period.
  • Prices on this website include VAT @ 20%.
  • If you live outside the UK please contact us to discuss shipping prior to placing an order.

Delivery Of Goods

  • We aim to deliver goods that are in stock within 5 business days from receipt of order. Alternative delivery arrangements can be made, please contact us by e-mail before placing an order.
  • It is important that you ensure that all goods are inspected upon arrival for defects and damage. If you find a defected or damaged item, please contact us so that we can resolve the matter with minimum delay. Any defective parts will be replaced providing they are returned within the warranty period. Fusion Hobbies are not responsible for any consequential or incidental damage caused by a defective part.

Cancellation

  • If you wish to cancel after the goods have been despatched, it will be the responsibility of the customer to return the item/s. Please also contact Fusion Hobbies by e-mail, quoting your sales receipt number, name and address. You must inform Fusion Hobbies of your desire to cancel within seven working days, starting on the day the goods are delivered.  Please return the goods to us at your cost or ask us to arrange collection at your cost. It is advisable to make sure that any goods you return to Fusion Hobbies are adequately insured for the return journey. Please also ensure that the goods are well packaged when sending them back. We shall then refund the total money paid by you for the goods.
  • Please remember that once you have notified us of your desire to cancel the contract there is a legal requirement for you to take good care of the products. If goods are returned in bad condition due to improper use or insufficient maintenance and are not in a resaleable condition then you will not be refunded the full amount.
  • In the event that a product is mistakenly listed at an incorrect price, Fusion Hobbies Ltd reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Fusion Hobbies Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Fusion Hobbies Ltd shall issue a credit to your credit card account in the amount of the incorrect price.